Writer. Question asker. User advocate. 

I use clear language to guide people through online tasks and experiences. Empathy comes in handy here. Imagining myself as the user, I ask myself, “If I had never been here before, would this make sense? Would I know how to proceed?”

My strengths include: 

• Writing clear, concise, engaging copy

• Explaining complicated things in accessible language 

• Asking strategic questions to uncover user needs and goals

• Collaborating with designers

• Synthesizing information

• Working autonomously when necessary

• Adhering to style guides 

• Communicating effectively with everyone (including the office dog) 

My experience as a product writer / UX writer includes:

• Instructional copy 

• Strategic CTAs

• Error messages

• Cart/Checkout copy

• Online course writing

• How-to writing 

• Scriptwriting

• Product copy

• Website copy

• Email copy

You may see the straightforward résumé version here.